FAQ

Read our FAQ for the most common queries related to memorial cards

Frequently Asked Questions

Most frequent questions and answers

What are memorial cards?

Memorial Cards are paper or plastic cards available in a variety of sizes used to pay tribute to a loved one who has passed away. These cards are typically customised with photographs, text or poetry that reflect the personality of the deceased.

What size are your memorial cards?

Our memorial cards are CR80  86×54. They are the same size and thickness as your standard bank debit or credit card and as such, are ideal for keeping in a wallet.

Why plastic Memorial Cards?

Plastic cards offer a much better, more durable finish than traditional paper cards.  Plastic cards have a sleek high-gloss finish with high-definition images with the added bonus of being highly resistant to tearing, shredding or liquid damage. 

Can you design my cards for me?

It’s very simple. We have an in-browser card designer that allows you to simply drag and drop text, images and graphics. You can choose to edit one of our templates or design your own card from scratch.

I made a mistake in my design, can I change it ?

No problem, before we send a job to print, we will create a “print ready mockup” and send it to you for approval. You can make any changes you need to the design at this point.

Is there a minimum order quantity?

We have a minimum order quantity of 10 cards. This is because the printer requires specialised setup for each job so it is extremely inefficient to print less than 10 cards.

How long will it take to get my cards? ?

We aim to process our orders within 48 hours (during extremely busy periods, this may be slightly longer). In some instances, we may be able to offer a 24-hour turnaround depending on the current workload.  

What to write in a memorial card?

It’s usually a good idea to keep a sympathy message brief. The card itself is often expression enough of how you feel and a short, profound message can be just enough to express the full extent of what you’re feeling. For tips on what to say check out our How to write a sympathy card guide